Who We Are

The Greater Buffalo Veterinary Emergency Clinic is 100% dedicated to the practice of veterinary urgent care and emergency medicine 24 hours per day, 7 days per week – including all major holidays. We recommend that you contact your regular vet for routine care and vaccines, but we are here for any unforeseen emergencies.

VEC has been providing top-notch emergency veterinary services in Buffalo for decades. Since 1978, our emergency care teams have responded to the urgent, concerned calls of pet owners whose animal companions experience veterinary medical crises. Because we are the only animal hospital in Western New York whose practice is dedicated 100% to 24/7 urgent care and emergency medical intervention, we can swiftly and decisively step in to diagnose and treat veterinary medical problems.

Our goal is to return your pets to your home with you, and follow up care with your family veterinarian is essential. Once our patients are stabilized, our seamless protocols enable us to return our patients to their family veterinarians with comprehensive reports on the nature of the emergency, diagnosis, treatment and prognosis. 

Our History

The Greater Buffalo Veterinary Emergency Clinic was created by local veterinarians in 1978 as an after-hours practice to function as an extension of their own clinics. They recognized that more pets in crisis could be saved or started on the road to recovery sooner if comprehensive emergency intervention was available overnight and on weekends and holidays when their offices were closed. As of June 2016, the VEC has grown to provide 24 hour veterinary emergency services throughout Erie and Niagara Counties, and sometimes beyond. 

We also simplified our name from Greater Buffalo Veterinary Services to Veterinary Emergency Clinic–much easier to remember, especially in an emergency.

Our Team

Dr. Stephanie F. West

Executive Director

 

Executive Director

Dr. Stephanie F. West is a Cornell University trained veterinarian with management and teaching experience. She is the Executive Director at the Greater Buffalo Veterinary Emergency Clinic, with experience as the Director of Hospital Operations at Iowa State University’s College of Veterinary Medicine, a former tenured faculty member and Program Director of Veterinary Technology at Medaille College, and with many years as a practicing veterinarian at the Summer Street Cat Clinic. She is a member of the Board of Directors for the Western New York Veterinary Medical Association and the Niagara Frontier Veterinary Society. She was a national finalist as Practice Manager of the Year from DVM360/Veterinary Hospital Manager’s Association. The New York State Veterinary Medical Society has honored her with an award for Outstanding Service to Veterinary Medicine. In her spare time, she enjoys mentoring veterinary professionals and spending time with her husband and her two cats CleoCatra and Satina Negra.

Jennifer Butera, LVT, RLATg, BBA

Hospital Director

 

Hospital Director

Jen joined the VEC team in 2017. She is currently working as the Hospital Director. Jen graduated from Medaille College in 2006 with an AS degree in Veterinary Technology and 2017 with a Bachelor’s Degree in Business Administration. Jen also enjoys international volunteer work through World Vets. In her spare time, she is an avid runner and hiker. At home, she has 2 cats  (Leo and Sylvio) and a new puppy (Fiona). Jen also enjoys spending time with her 12 year old son. 

Staff Veterinarians

,

Dr. Danelle Capobianco

Veterinarian

,

Dr. Kristina Doyle

Veterinarian

Dr  Doyle is a Buffalo, NY native who received a Master’s in Public Policy at Tufts Cummings School of Veterinary Medicine and her DVM at the Ontario Veterinary College. With a background in bovine production medicine and small animal general practice, she is currently performing emergency medicine while continuing to pursue further education in planetary health, welfare and policy.

,

Dr. Kim Leys

Veterinarian

,

Dr. Jacqueline Miller

Veterinarian

,

Dr. Muckenhirn

Veterinarian

Dr. Muckenhirn attended the US Air Force Academy in Colorado for 3 years before an injury led her to change of career. She then completed her undergraduate studies at the University of Connecticut where she received her Bachelor’s degree in Animal Science. She received her Doctorate in Veterinary Medicine at the University of Prince Edward Island in eastern Canada. She worked in general practice in Utah until making the move to New York.

Dr. Muckenhirn has multiple professional interests including behavior, emergency, exotic animal medicine and soft tissue surgery. She currently has three “fur-kids,” a Greater Swiss Mountain Dog named Tonks, a dorky young cat named Podrick and a very spunky cat named Kyra. Her hobbies include hiking and camping, watching nerdy movies and reading fantasy fiction.

,

Dr. Sarah Poltis

Dr. Sarah Poltis grew up in Buffalo and attended Canisius College for undergraduate studies. She then attended the University of Tennessee and graduated with her DVM in 2010. Dr. Poltis has prior experience in private practice since graduating. After completing many relief shifts at the Veterinary Emergency Clinic, she accepted a full time position in 2014. Her professional interests include emergency medicine, exotics, and some aspects of business management. During her time off, Dr. Poltis enjoys spending time camping, playing board games and photography. She has a dog named Dottie and two more that are shared with her family (Pickles & Jackson).

,

Dr. Carl Spielvogel

Veterinarian

,

Dr Ann-Marie Tierney

Born and raised in Buffalo. While completing her bachelor’s degree in physical anthropology at the University at Buffalo, she practiced as a Licensed Veterinary Technician (predominantly in emergency and critical care) locally for 13 years before pursuing her lifelong dream of becoming a veterinarian. She went on to earn her veterinary degree from Ross University. Prior to joining the VEC in March 2014, she practiced in the area as a general practitioner for 7 years. Emergency medicine has always been a passion of hers, and she knew one day she would once again embrace that area of interest. Her goal is to join together with her colleagues and staff to practice progressive medicine while providing compassionate patient care for those animals in need. Her interests outside of practice include spending time with her four cats and two dogs. Her other interests include golfing, horseback riding, hiking, skiing, and spending time with friends.

,

Dr. Scott Wilson

Veterinarian

Veterinary Technicians

,

Cathy C

Licensed Veterinary Technician

,

Chelsea L.

Veterinary Technician

,

Colleen W.

Licensed Veterinary Technician

Colleen Graduated from Medaille with an AAS degree in Veterinary Technology in 2002. Her interests include critical care, education, and mentorship. At home, Colleen has 3 dogs (Gia, Munk, and Gideon). In her spare time, Colleen enjoys reading, cooking, live music, and the Buffalo Sabres. She is also a Buffalo Bills season ticket holder.

,

Courtney M.

Licensed Veterinary Technician
,

Danielle D.

Licensed Veterinary Technician
,

Janine N

Licensed Veterinary Technician

,

Kim C

Licensed Veterinary Technician

,

Jessica G.

Licensed Veterinary Technician, Lead Technician, Recover CPR Certified
Jess graduated from Medaille College in 1996 with a degree in Veterinary Technology. Professionally, she has recently obtained Recover CPR certification. Her interests include ophthalmology, wound care, and critical care. At home, Jess has 2 dogs (Benny and Zoe), 3 cats (Mona, Clara, and Smudge), 2 guinea pigs (Tigger and Jack) and 2 children (Alex and Amanda). Jess also enjoys camping and bicycling.
,

Jessica R.

Licensed Veterinary Technician
Jess graduated from Alfred State with a degree in Veterinary Technology in 2013. She is interested in working with geriatric patients. In her spare time, Jess likes to read, write, and binge Netflix. She also has an adorable kitty named Simba.
,

Josh D.

Veterinary Technician

,

Kate T.

Licensed Veterinary Technician, Benefits Administrator, Recover CPR Certified
Kate graduated from Medaille College in 2007 with an AS in Veterinary Technology and in 2009 with a BS in Biology. Her professional interests include diagnostic imaging and blood transfusion. Kate has been with VEC since 2007. Kate’s pets include 2 German Shepherds and a quarter horse cross. She enjoys spending time with her husband and kids.
,

Keri S.

Licensed Veterinary Technician

,

Laurence H

Licensed Veterinary Technician
Laurence is a 2012 graduated of Medaille College and started his career in exotic animal medicine before to joining us at VEC. He has two dogs, Bella and Coco, and grew up with a St. Bernard who helped him find his interest in veterinary medicine. Outside of work, Laurence enjoys online gaming and listening to and creating music.
,

Marilyn D.

Licensed Veterinary Technician

,

Meghan H.

Licensed Veterinary Technician
Meghan is a Medaille College Veterinary Technology graduate and also holds degrees in Biology and Chemistry from SUNY Brockport. Her professional interest lies in emergency medicine and critical care. In her free time, she enjoys reading and showing her Newfoundland dogs. She has five dogs and three cats and also rescues and rehabilitates English mastiffs.
,

Nicole H.

Licensed Veterinary Technician
Nicole graduated from Medaille College with a degree in Veterinary Technology in 2015. Her interests include emergency medicine and cytology. In her free time, Nicole plays volleyball and enjoys painting and exercising. At home, she spends time with her adorable yellow lab puppy and husband. 
,

Sara O.

Licensed Veterinary Technician/Reception Supervisor

,
,
,
,
,
,
,
,
,

Board of Directors

PRESIDENT

James Brown, DVM

SECRETARY

Jennifer Gill, DVM

VICE PRESIDENT

Dr Marcia Levine

FACILITIES MANAGEMENT

Dr Reed Stevens

FISCAL OVERSIGHT

Dr Michael Wilson

Shareholder Practices

All pet owners are welcome to reach out to our emergency medical teams to intervene when after-hours accident, trauma or illness strike or you are concerned that your pet is not feeling right. While we are happy to see any pet experiencing an emergency, an important part of your pet’s overall wellness is to establish a relationship with a primary care veterinarian for routine and non-urgent issues. We welcome pet owners who do not have a regular veterinarian as well as patients of all other veterinary practices.

The VEC is owned by over 35 area veterinarians and is affiliated with multiple local veterinary hospitals. However, we offer services to all animal hospitals and pet owners in need of emergency services.

Following discharge of your pet, we will forward all records to your regular veterinarian so that they can provide continued care for your animal. The close connection with your regular veterinarian promotes good lines of communication that benefit you and your pet. All medical records from your Veterinary Emergency Clinic visit are promptly forwarded to your regular veterinarian upon discharge.

Our services are open to all pet owners, whether or not your veterinarian is a shareholder.

Our shareholders consist of veterinarians from various practices. If you would like more information, please click on the following link to