(716) 839-4043  |   Open 24 Hours 7 Days a Week


If your pet is currently experiencing an emergency, please call (716) 839-4043 immediately! Below is a list of what you should do in an emergency as well as a few examples of what actually may constitute an emergency. However, this is not a comprehensive list. Always remember, you are the best judge of your pet’s normal behavior. If you even suspect trouble, you are probably right. Be safe and reach out to us immediately.

What to do in an emergency…

Initiate first aid. Call us immediately to help you walk through the crucial first minutes of the emergency.

Bring all of your pet’s medications if they are immediately available.

Bring a sample/container of whatever poison your pet may have been in contact with.

Bring your cell phone.

Print off driving instructions to VEC, if you don’t already know how to get here.

Transport pets in a carrier or restrained, especially if you are traveling alone.

Have a household member come with you to help comfort your animal and assist with driving directions and mobile phone contact with VEC medical staff.

Bring a favorite animal toy, blanket or bed to comfort your pet.

Drive carefully!

What Constitutes an Emergency?

Lethargy, uncharacteristic behavior

Severe bleeding






Ingested foreign object

Blue or pale gums

Suspected exposure to or ingestion of toxic substances such as antifreeze, ibuprofen, chocolate, onions, grapes or houseplants

Open mouth breathing, especially cats

Difficulty breathing

Convulsions or Seizures

Trouble urinating (especially in male cats)

Frequent urination

Prolonged labor or difficulty delivering babies

Foaming from the mouth

Persistent vomiting

Persistent diarrhea

Bloody vomit


Inability to walk

Eye injury


Refusal to eat

4821 Genesee Street Cheektowaga, NY 14225
(716) 839-4043
Fax (716) 839-3256

Open 24 hours per day, 7 days per week, including nights, weekends and holidays!