Once here, a skilled emergency technician will evaluate your pet to assess the nature and severity of the emergency. If your pet’s condition is judged to be critical, they will be rushed into treatment ahead of other animals with less severe emergencies. You may also experience times when your pet’s situation is less urgent and other, more critical, pets are seen ahead of yours. We will do all we can to treat your pet quickly and compassionately.
Bring in any of your pet’s available medical history when you come to Greater Buffalo Veterinary Emergency Clinic. Let us know the name of your regular veterinarian so that we can send them your pet’s emergency records for appropriate after-care and follow-up. Let us know everything that you think may be important about the current emergency. Our highly trained doctors and staff will work with whatever information you have, to diagnose and treat your pet appropriately.
Greater Buffalo Veterinary Emergency Clinic offers our patient forms online so you can complete them in the convenience of your own home or office.
Download the necessary form, print it out and fill in the required information.
Bring the completed form(s) with you on your visit.
Alternatively, fax us your printed and completed forms at (716) 839-3256 with a note estimating time of arrival.
Patient Admission Form
This lets us record the pet and owner information into our management software so that we can effectively and efficiently provide the service your pet deserves!
Request for transfer of medical records
This lets us send your pet’s medical history to additional veterinarians if you choose.
Patient Referral Form
1. Emergency and exam fees are charged for each patient.
This covers the initial exam and consultation with the attending veterinarian. Note that your regular veterinarian may have your pet transferred to us for overnight or weekend critical care. Our costs are in addition to the fees you pay to your own veterinarian, and are to be paid separately to Greater Buffalo Veterinary Emergency Clinic.
2. Additional fees are charged for services and diagnostic tests as determined by your pet’s condition.
You will be given an approximate fee estimate prior to any treatment. Note that conditions may change rapidly, resulting in actual costs that may be greater or less than our best estimate.
3. A deposit is required prior to hospitalization or major procedure.
Again, you will be provided with our best fee estimate. Changes in your pet’s medical status may occur quickly in an emergency. We will make every effort to contact you for major decisions. If we cannot reach you, the attending veterinarian will use their best judgment for your pet’s well-being.
4. Payment is expected when services are rendered.
In order to focus on our patients’ needs, customer service and minimizing costs, we do not bill.
5. We accept cash, debit cards, credit cards (Visa, Mastercard, Discover), and approved checks.
All cards must be signed by the owner of the card.
6. Veterinary Emergency Clinic understands that not all of our pet owners are in a position to pay for an unexpected veterinary emergency at once.
So we offer our clients the ability to apply for special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and, once approved, it will allow you to break down your payment into 6 monthly installments. You can either apply at our hospital, where we’ll call in your application over the phone for immediate approval, or find out more information and apply yourself online at: www.CareCredit.com.
Highlights of the Care Credit Program:
Low Monthly Payments
Determine Approval in a Few Minutes
No Annual Fees
Insurance For Your Pets
Another popular option for your pet is insurance coverage. To learn more, please visit the following pet insurance websites:
Discharged pets should be picked up by 7:30 a.m., Monday through Friday.
This includes pets that are being transferred to their regular veterinarian for on-going care.
Greater Buffalo Veterinary Emergency Clinic is aware of the vast amount of information available on the internet. Our team has taken the time and evaluated the following sites. We trust the information the listed websites provide to you, our client, and member of our family.
American Veterinary Medical Association
American Animal Hospital Association
www.abvp.comAmerican College of Veterinary Internal Medicine
Association of American Veterinary Medical Colleges