Patient Center

When you are looking for a veterinary emergency care clinic you need superior care and excellent service. We have online forms for faster check-in at our location in Cheektowaga which is about 1 mile from the Buffalo Airport, and information for new patients, including what to expect in your visit.

What to Expect

When you are looking for a veterinary emergency care clinic you should be able to count on superior care and excellent service. We at Greater Buffalo Veterinary Emergency Clinic in Cheektowaga NY have assembled an expert team of veterinary professionals to bring you the best possible urgent and emergency care for your pet. We have a state of the art veterinary facility which is clean, comfortable, and efficient. Call (716) 839-4043 to let us know the nature of the emergency and estimated time of arrival, so we can better prepare for your pet’s emergency.

Once here, a skilled emergency technician will evaluate your pet to assess the nature and severity of the emergency. If your pet’s condition is judged to be critical, they will be rushed into treatment ahead of other animals with less severe emergencies. You may also experience times when your pet’s situation is less urgent and other, more critical, pets are seen ahead of yours. We will do all we can to treat your pet quickly and compassionately.

Bring in any of your pet’s available medical history when you come to Greater Buffalo Veterinary Emergency Clinic. Let us know the name of your regular veterinarian so that we can send them your pet’s emergency records for appropriate after-care and follow-up. Let us know everything that you think may be important about the current emergency. Our highly trained doctors and staff will work with whatever information you have, to diagnose and treat your pet appropriately.

Payment Options

Emergencies strike when least expected. Besides the emotional toll of your concern for your pet, there is the unexpected cost involved with diagnosing and treating the emergency to consider. A pet emergency can be stressful, and we recognize that you need to feel comfortable and in control of a difficult situation. In order for you to make the most informed financial decision, we are including information on our payment policies.

  1. Emergency and exam fees are charged for each patient.

This covers the initial exam and consultation with the attending veterinarian. Note that your regular veterinarian may have your pet transferred to us for overnight or weekend critical care. Our costs are in addition to the fees you pay to your own veterinarian, and are to be paid separately to Greater Buffalo Veterinary Emergency Clinic.

  1. Additional fees are charged for services and diagnostic tests as determined by your pet’s condition.

You will be given an approximate fee estimate prior to any treatment. Note that conditions may change rapidly, resulting in actual costs that may be greater or less than our best estimate.

  1. A deposit is required prior to hospitalization or major procedure.

Again, you will be provided with our best fee estimate. Changes in your pet’s medical status may occur quickly in an emergency. We will make every effort to contact you for major decisions. If we cannot reach you, the attending veterinarian will use their best judgment for your pet’s well-being.

  1. Payment is expected when services are rendered.

In order to focus on our patients’ needs, customer service and minimizing costs, we do not bill.

  1. We accept cash, debit cards, credit cards (Visa, Mastercard, Discover), and approved checks.

All cards must be signed by the owner of the card.

  1. Veterinary Emergency Clinic understands that not all of our pet owners are in a position to pay for an unexpected veterinary emergency at once.

So we offer our clients the ability to apply for special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and, once approved, it will allow you to break down your payment into 6 monthly installments. Apply yourself online at:

Highlights of the Care Credit Program

  • Low Monthly Payments
  • Interest Free for 6 Months
  • Determine Approval in a Few Minutes
  • No Annual Fees

Insurance for your Pets

Another popular option for your pet is insurance coverage. To learn more, please visit the following pet insurance websites:

www.PetInsurance.com

www.PetCareInsurance.com

Going Home

Discharged pets should be picked up by 7:30 a.m., Monday through Friday. Discharge for your pet will be discussed with you during the course of your pet’s hospitalization. The Dr will make a recommendation as to when your pet may go home when the pet is well enough for discharge

This includes pets that are being transferred to their regular veterinarian for on-going care.